Mark Ziegler

Mark Ziegler Pharm.D., MBADirector of Pharmacy Services

8501 E. Princess Drive
Suite 220
Scottsdale, AZ 85255

Phone: (602) 900-8562

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Mark Ziegler is the Director of Pharmacy Services at Boesen and Snow LLP. He is a practicing pharmacist with more than 15 years of combined experience working in retail pharmacies and at a major PBM. He joined Boesen Snow LLP in October 2019 after having a candid conversation with one of the founding partners, Mark Boesen, about the daily struggles pharmacies face at the hands of the PBM industry. This conversation ultimately led to how to leverage Mark Z’s experience in one of the major PBM’s Pharmacy Networks Departments to guide to the very pharmacies his audit team once tormented. Clients are offered the value proposition of having an advisor who is a pharmacist with contemporary practice experience and the rare experience and knowledge that comes from having led a pharmacy fraud audit team for a major PBM.

Before joining the firm, he served as a senior manager and level leader in the pharmacy networks department of a major PBM, leading the PBM’s pharmacy fraud audit team. There, he worked with the PBM’s legal counsel to craft arguments defending the findings of audits against contesting pharmacies, helped create new provider manual language, and even went onsite to pharmacies under greater audit scrutiny. Additionally, Mark led the committee meetings to determine network pharmacy terminations due to audit findings and was a voting member on the PBM’s pharmacy credentialing committee.

Mark was born and raised in Cleveland, Ohio, and openly admits to being a devoted Browns fan. Hockey is his second favorite sport after football, and he has been a Penguins fan since his days in Pittsburgh, where he attended pharmacy school. Mark also has a passion for volunteer work involving peer mentoring.

Areas of Expertise

• PBM Audit Defense
• PBM Network Credentialing
• PBM Compliant Pharmacy Operations Policies and Procedures

Education

• Case Western Reserve University, Cleveland, Ohio
  • M.B.A – 2010
• Duquesne University, Pittsburgh, Pennsylvania
  • Pharm.D. – 2007

Professional Associations and Memberships

• Arizona Pharmacist’s Association, 01/2019 to Present

Past Employment Positions

• Supermarket Chain, Super Floater reporting to three District Managers assisting in troubleshooting operations at locations throughout Northeast Ohio
• Retail Pharmacy, Pharmacist-in-Charge at a 24-Hour, Top 5 Prescription Volume Producer for a Major Chain with over 9,000 locations
• Senior Manager Level Team Leader, Pharmacy Fraud Audits at a Major PBM